Idea Management: Where Do Ideas Come From?

Dr. Susan Cain Management, Professional Development, Training and Development, Two-Minute Reads Leave a Comment

Where Do Ideas Come From? By Taylor Viering, M.A. While management often has lofty ideas, it is the employees who are on the front lines, running day to day operations who have more ideas that create innovation and break-throughs. Their ideas have transformed many businesses (Post-it notes were developed by 3M employees – not management). Yet, most businesses leave the innovating to …

Dr. Susan CainIdea Management: Where Do Ideas Come From?

How Conflicts Show Up in Your Organization

Dr. Susan Cain Culture, Professional Development, Training & Development, Two-Minute Reads Leave a Comment

How Conflicts Show Up in Your Organization: A Look at the Denison Culture Survey and the GRPI Model to Decode Areas of Conflict   There are many areas of conflict within an organization that cause problems for an organization. The Denison Culture Survey is a tool to help you understand how people feel about your organization, and what they perceive about …

Dr. Susan CainHow Conflicts Show Up in Your Organization

Sustaining a Consistent Performance Over Time by Becoming Resilient

Dr. Susan Cain Coaching, Motivation, Professional Development, Training & Development, Two-Minute Reads Leave a Comment

  By Susan Cain, Ed.D. The Corporate Learning Institute Developing the resilience to rebound and even “bounce back” from setbacks or discouraging events at work is a critical ability. This two-minute read will help you with becoming resilient and build and sustain your creative best. It will change your ability to: Stay calm in the moment and rebound quickly from …

Dr. Susan CainSustaining a Consistent Performance Over Time by Becoming Resilient

Four Critical Things New Supervisors and Managers Need to Know

Dr. Susan Cain Leadership, Management, Professional Development, Training & Development, Two-Minute Reads Leave a Comment

Four Critical Things New Supervisors and Managers Need to Know  Dr. Susan Cain, Ed. D | Corporate Learning Institute   Becoming a new manager catches many unaware of the new expectations for their role.  Recent data suggests that up to 60% of frontline managers fail within the first two years in their role. 26% felt they were not ready for …

Dr. Susan CainFour Critical Things New Supervisors and Managers Need to Know

Communication with Difficult Coworkers

Dr. Susan Cain Training & Development, Two-Minute Reads Leave a Comment

Communication with Difficult Coworkers Dr. Susan Cain, Ed. D | Corporate Learning Institute Creating your own work-around plan for managing difficult coworkers can be made a whole lot easier by considering that relationships are fluid, dynamic processes that change over time. Dorie Clark at Forbes looks at ways to handle problematic workplace relationships. Key learnings: It is possible to change …

Dr. Susan CainCommunication with Difficult Coworkers

The Outcome Thinking Model

Dr. Susan Cain Professional Development, Training & Development, Two-Minute Reads Leave a Comment

Outcome Thinking Outcome Thinking is a thought-action process used by high performers to manage successfully. It is a combination of thinking differently to act differently to achieve superior results. The Outcome Thinking Model is comprised of 4 distinct steps: Desired Outcome – a positive statement which identifies specifically what is needed, along with the expected benefits to the organization. Clarity …

Dr. Susan CainThe Outcome Thinking Model

Working Collaboratively in a Stressful Environment

Dr. Susan Cain Management, Motivation, Professional Development, Training and Development, Two-Minute Reads Leave a Comment

Work is filled with demands, changes, constant interruptions, and shifting priorities – a stressful environment. The World Health Organization estimates that stress costs American businesses $300 billion dollars a year. Even in a work environment like this, however, you can find ways to manage the stress and collaborate to achieve the goals you share. Let’s look at how stress can creep into your work relationships. …

Dr. Susan CainWorking Collaboratively in a Stressful Environment

Why Making Decisions is So Hard and What to Do About It

Dr. Tim Buividas Management, Professional Development, Training and Development, Two-Minute Reads Leave a Comment

We all have to make multiple decisions each day. For many good reasons, some decisions are harder to make than others. Let’s use the DiSC model to understand how each of us is challenged, in our own way, to make the best choices possible.  Overview of The DiSC Model  The DiSC model profiles preferences that you have as you approach …

Dr. Tim BuividasWhy Making Decisions is So Hard and What to Do About It

Thomas-Kilmann Conflict Mode Instrument

Dr. Susan Cain Two-Minute Reads Leave a Comment

Dr. Susan Cain, Ed. D & Taylor Viering | Corporate Learning Institute There’s always room for improvement. Two-Minute Reads are a free tool you and your organization can use just for that reason. Managing conflict is a daily reality for managers and leaders. The Thomas-Kilmann Conflict Mode Instrument assesses an individual’s typical behavior in conflict situations and describes it along …

Dr. Susan CainThomas-Kilmann Conflict Mode Instrument

S.M.A.R.T.E.R Goals

Dr. Susan Cain Strategy, Two-Minute Reads Leave a Comment

There’s always room for improvement. Two-Minute Reads are a free tool you and your organization can use just for that reason. Take a look at the definition below: Specific A clearly defined goal will provide a target and means of measurement. To set a specific goal you must answer the six “W” questions: Who: Who is involved? What: What do I …

Dr. Susan CainS.M.A.R.T.E.R Goals