How Innovation Helps Groups Improve Workflow Approaches

Dr. Susan Cain Innovation, Management, Professional Development, Training & Development, Training and Development Leave a Comment

I stood in the training room of one of my favorite clients, hoping to introduce the 30 associates to a word that did not describe their present level of performance. That word was innovation. I was there to hold a two-hour rapid learning session, to awaken the group to the value of using innovation at every level of their small …

Dr. Susan CainHow Innovation Helps Groups Improve Workflow Approaches

Idea Management: Where Do Ideas Come From?

Dr. Susan Cain Management, Professional Development, Training and Development, Two-Minute Reads Leave a Comment

Where Do Ideas Come From? By Taylor Viering, M.A. While management often has lofty ideas, it is the employees who are on the front lines, running day to day operations who have more ideas that create innovation and break-throughs. Their ideas have transformed many businesses (Post-it notes were developed by 3M employees – not management). Yet, most businesses leave the innovating to …

Dr. Susan CainIdea Management: Where Do Ideas Come From?
AIM Performance Target

Types of Feedback: The AIM Model

Dr. Tim Buividas Management, Professional Development, Training & Development Leave a Comment

The AIM model provides three different types of feedback that are applied to our performance target. A  is for Acknowledgement. I  is for Improvement. M  is for Measurement. Each type of feedbackhas a specific use. A key for their use is to ensure that you use the correct type of feedback in a given situation. A common error in the …

Dr. Tim BuividasTypes of Feedback: The AIM Model

Four Critical Things New Supervisors and Managers Need to Know

Dr. Susan Cain Leadership, Management, Professional Development, Training & Development, Two-Minute Reads Leave a Comment

Four Critical Things New Supervisors and Managers Need to Know  Dr. Susan Cain, Ed. D | Corporate Learning Institute   Becoming a new manager catches many unaware of the new expectations for their role.  Recent data suggests that up to 60% of frontline managers fail within the first two years in their role. 26% felt they were not ready for …

Dr. Susan CainFour Critical Things New Supervisors and Managers Need to Know

Working Collaboratively in a Stressful Environment

Dr. Susan Cain Management, Motivation, Professional Development, Training and Development, Two-Minute Reads Leave a Comment

Work is filled with demands, changes, constant interruptions, and shifting priorities – a stressful environment. The World Health Organization estimates that stress costs American businesses $300 billion dollars a year. Even in a work environment like this, however, you can find ways to manage the stress and collaborate to achieve the goals you share. Let’s look at how stress can creep into your work relationships. …

Dr. Susan CainWorking Collaboratively in a Stressful Environment

Why Making Decisions is So Hard and What to Do About It

Dr. Tim Buividas Management, Professional Development, Training and Development, Two-Minute Reads Leave a Comment

We all have to make multiple decisions each day. For many good reasons, some decisions are harder to make than others. Let’s use the DiSC model to understand how each of us is challenged, in our own way, to make the best choices possible.  Overview of The DiSC Model  The DiSC model profiles preferences that you have as you approach …

Dr. Tim BuividasWhy Making Decisions is So Hard and What to Do About It

Developing Management Skills using Situational Leadership

Taylor Viering Management Leave a Comment

What kind of manager are you? Do you prefer to tell your employees what to do? Do you prefer to delegate? Do you need “buy-in” from your employees? Do you prefer to share the decision-making? Good news: whatever style you prefer, you have the best style—sometimes. Is there one management style that is the best? Although we all search for one …

Taylor VieringDeveloping Management Skills using Situational Leadership