Feedback Basics

Dr. Susan Cain Coaching, Two-Minute Reads Leave a Comment

There’s always room for improvement. Two-Minute Reads are a free tool you and your organization can use just for that reason. When it comes to feedback, most of us feel that positive comments are better and more useful than negative comments, and that when we have to point out a problem, that it’s best to sandwich it between compliments. Unfortunately, …

Dr. Susan CainFeedback Basics

Making Training Really Work

Dr. Susan Cain Training and Development Leave a Comment

Susan Cain, Ed.D., Partner, The Corporate Learning Institute In their monograph, Making it sticky, How to Facilitate the Transfer of Executive Education Experiences Back to the Workplace, Mark E. Haskins and James G. Clawsonuse the word “sticky” to describe the ability that training has to make an impact after training has concluded. They comments that, “The use of sticky is intentional. …

Dr. Susan CainMaking Training Really Work

Facilitating Meetings and Managing Conflicts That Arise

Dr. Susan Cain Coaching, Two-Minute Reads Leave a Comment

There’s always room for improvement. Two-Minute Reads are a free tool you and your organization can use just for that reason. As the old saying goes, two heads are better than one, or the more ideas the more likely you will get a better outcome. Research tells us conflict can obscure the gains made by sharing ideas. Here are a …

Dr. Susan CainFacilitating Meetings and Managing Conflicts That Arise

A Simple Way to Build Trust in Project Teams

Dr. Susan Cain Training and Development, Two-Minute Reads Leave a Comment

There’s always room for improvement. Two-Minute Reads are a free tool you and your organization can use just for that reason. Next time you kick off a team project, pause to help team members introduce themselves and get to know each other better. Prior to the meeting, ask each person to bring an “artifact” from home that represents an outside …

Dr. Susan CainA Simple Way to Build Trust in Project Teams

Assertive Communication

Dr. Susan Cain Two-Minute Reads Leave a Comment

There’s always room for improvement. Two-Minute Reads are a free tool you and your organization can use just for that reason.   Assertive Communication is communicating in a way that assures a win-win approach. Take a look at the following four styles of communication:   Questions to Ponder: Which style do you use in normal circumstances? Which style do you …

Dr. Susan CainAssertive Communication

Start Your Own “University” at Work- Use a Lean Training Strategy that Works

Dr. Susan Cain Training and Development Leave a Comment

In my practice at CLI, I serve as a coach, trainer, strategist and designer for our diverse client base. One of the trends I am seeing as we come away from the financial fallout of 2008 is an uptick in the need for expedient training services. Let’s take a moment to think about why that might be. Not long ago, …

Dr. Susan CainStart Your Own “University” at Work- Use a Lean Training Strategy that Works

Accelerated Learning for Busy People

Dr. Susan Cain Training and Development Leave a Comment

  On an early April morning, people jostled to get to their training room on time. Everyone at Chicago-based Alliance Disaster Kleenup was excited to be in communication training at 7:30 AM on a Wednesday morning. Why? Because their CEO had worked with us to develop a series of short, fast-paced trainings that are filled to the brim with engaging …

Dr. Susan CainAccelerated Learning for Busy People

New Prioritization Tool: The TAP Map

Dr. Susan Cain Press Releases Leave a Comment

Local Consultancy Creates Prioritization Tool: The TAP Map Wheaton, Illinois, April 24, 2014; The Corporate Learning Institute, a Chicago-based consultancy assisting clients worldwide, creates a prioritization tool to help you manage on-going tasks and projects. The CLI TAP (Task Alignment Process) Map is a visual prioritization tool that divides tasks and projects into categories by defining them in terms of …

Dr. Susan CainNew Prioritization Tool: The TAP Map

CLI Welcomes Taylor Viering as Training Coordinator

Dr. Susan Cain Press Releases Leave a Comment

For Immediate Release Contact Susan Cain The Corporate learning Institute scain@corplearning 630.347.6333 Wheaton, Illinois, April 7, 2014; The Corporate Learning Institute, a Chicago-based consultancy assisting clients worldwide, announces the recent hiring of Taylor Viering as Training Coordinator. “We are excited to have Taylor join the Corporate Learning Institute as our new Training Coordinator,” commented CLI partner Dr. Susan Cain. “Taylor will …

Dr. Susan CainCLI Welcomes Taylor Viering as Training Coordinator

4 Critical Things New Managers Need to Know

Dr. Susan Cain Coaching, Leadership Leave a Comment

Becoming a new manager leaves many unaware of the new expectations for the role. Recent data suggests that up to 60% of front-line managers fail within the first two years in their role. Researchers show that 26% of managers feel they were not ready for the role with 58% reporting that they received no management training at all (HRCI, 2013). …

Dr. Susan Cain4 Critical Things New Managers Need to Know